Last updated: December 17, 2024
These Terms & Conditions govern the use of the website Florita Floral (“https://www.floritafloral.com/”, “we”, “us”, or “our”), including any purchases made through the website. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
General Information
- Company Name: Florita Floral
- Registered Address: Al Nuwwar St – Al Falah – 1E – Abu Dhabi – United Arab Emirates
- Contact Information: +971 58 126 6801
Use of the Website
- By using our Site, you confirm that you are at least 18 years old or that you are using the Site with the consent of a parent or guardian.
- You agree to use the Site only for lawful purposes and in accordance with all applicable local, state, and international laws and regulations.
- You agree not to use our Site for:
- Any fraudulent or unlawful activities.
- Posting or transmitting any harmful, offensive, or unlawful content.
- Interfering with the functionality or security of the Site or any networks connected to it.
Products and Services
- Product Availability: All products are subject to availability. We make every effort to ensure our inventory is accurate, but we cannot guarantee product availability at all times. If an item is out of stock or unavailable, we will notify you as soon as possible.
- Product Descriptions: We strive to provide accurate descriptions of our products, but we do not guarantee that the product descriptions, images, or prices are error-free. We reserve the right to correct any errors or omissions without prior notice.
Ordering and Payment
- Order Process: When you place an order on our Site, you are making an offer to purchase the products listed in your cart. We reserve the right to accept or reject any order, and orders are only considered accepted once we send you a confirmation email.
- Pricing: All prices listed on the Site are in AED and are exclusive of taxes and shipping charges. Shipping fees will be calculated at checkout.
- Payment: We accept Tab for payments. Payment is due at the time of purchase. If your payment is declined or incomplete, we may cancel the order.
Shipping and Delivery
- Shipping Policies: We offer various shipping options for your convenience. Shipping costs will be calculated at checkout based on your location and the size/weight of your order.
- Delivery Times: While we strive to fulfill and ship your order as quickly as possible, delivery times may vary depending on the shipping method and destination. We are not responsible for delays caused by third-party delivery services.
- Same-Day Delivery: If applicable, we offer same-day delivery for orders placed before 11:59 PM. Same-day delivery is only available within 70 AED.
Returns and Exchanges
- Return Policy: Due to the perishable nature of our products, we cannot accept returns or exchanges on flowers or floral arrangements once they have been delivered. If there is an issue with your order (e.g., damaged or incorrect items), please contact us within 3 days of delivery, and we will work to resolve the issue.
- Refunds: In the event that your order is not fulfilled as requested or is damaged, we may issue a partial or full refund at our discretion, based on the circumstances.
Privacy and Data Protection
- Privacy Policy: We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
- Cookies: Our Site uses cookies to improve your browsing experience. By using our Site, you consent to our use of cookies as outlined in our Privacy Policy.
Intellectual Property
- Copyright: All content on the Site, including but not limited to text, images, logos, and graphics, is owned by Florita Floral or used with permission and is protected by copyright laws. You may not reproduce, distribute, or use any content from the Site without prior written permission.
- Trademarks: The trademarks, logos, and service marks displayed on the Site are registered and unregistered marks of Florita Floral and may not be used without our express permission.
Limitation of Liability
- To the fullest extent permitted by law, Florita Floral shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or the purchase of products, including but not limited to loss of profits, loss of data, or personal injury.
- We do not guarantee that the Site will be free from viruses or other harmful components. It is your responsibility to take appropriate precautions to protect your computer or device.
Indemnification
- You agree to indemnify, defend, and hold harmless Florita Floral, its employees, agents, and affiliates from any claim, liability, damage, loss, or expense (including reasonable attorney’s fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of third parties.
Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of UAE.
- Any disputes arising under these Terms shall be resolved in the courts of UAE, and you consent to the jurisdiction of such courts.
Changes to the Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review these Terms periodically.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Florita Floral
Al Nuwwar St – Al Falah – 1E –
Abu Dhabi – United Arab Emirates
Email: floritafloral@gmail.com
Phone: +971 58 126 6801