Last updated: December 17, 2024
At Florita Floral, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website https://floritafloral.com/ or make a purchase from us. By using our site, you agree to the practices outlined in this Privacy Policy.
Information We Collect
We collect various types of personal information to provide you with a better experience while using our website and services. The types of information we collect include:
Personal Identification Information:
When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.Non-Personal Information:
We may also collect non-personal information such as your IP address, browser type, device information, and your activity on the site (e.g., pages visited, time spent on the site).Cookies:
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
How We Use Your Information
We use your personal information for various purposes, including:
- To process and fulfill your orders.
- To provide customer service, respond to inquiries, and address any concerns you may have.
- To send you updates, newsletters, promotions, and special offers related to our products and services (you can opt out of these communications at any time).
- To improve our website, analyze trends, and optimize your shopping experience.
- To comply with legal obligations and protect our rights and interests.
Sharing Your Information
- Payment Processors: We use secure payment gateways (e.g., Stripe, PayPal) to process transactions. These third parties may collect your payment information but will not use it for other purposes.
- Shipping Partners: We share your address and contact information with our delivery partners (e.g., FedEx, UPS) to fulfill your orders.
- Service Providers: We may use third-party services (such as website hosting, email marketing services, or analytics tools) to help us run our business. These third parties are obligated to protect your information and are not authorized to use it for any other purpose.
- Legal Compliance: We may share your information to comply with legal requirements, prevent fraud, or protect our rights.
Data Security
We take the security of your personal information seriously. We use a variety of security measures, including encryption and secure server protocols, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
As a user of our website, you have the following rights concerning your personal information:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
- Data Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the “unsubscribe” link in our emails or contacting us directly.
Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of these third-party websites.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Florita Floral
Flower designer in Abu
Dhabi, United Arab Emirates
Email: rosezoneflowers@gamil.com
Phone: +971 058 815 6005